Terms & Conditions- Cancellation Policy
A friendly reminder
that we do not reserve time-slots without a deposit so please send in your deposits so we can secure an artist for you. Our invoices will expire if left unpaid to protect ourselves from double bookings.
Our cancellation policy is as follows:
In paying the deposit you are agreeing that this is a Non-Refundable Deposit, even in the case of bad weather, family emergencies, or situations beyond your control. If notified 10 days prior to event of the change, it can be used as a future credit/deposit to reschedule your event up until 2 months after the original booking date. If canceling your event (or even a portion of the services originally booked), the deposit will still be forfeited. Each artist is booked separately so deposits cannot be applied to change of services. Please understand that we are not insensitive to your circumstances but losses due to last minute cancellations have a DIRECT financial impact on our abilities to provide reliable, quality artists.
Travel Fees: Some Locations are subject to travel fees and/or minimum time requirements.
*There could be a $25-$35 travel fee per artist for events north of the 10/60 freeways, west of the 710, east of the 57 freeway, and south of the 133/241 freeways in addition to the above pricing.
Payment Options: We have a few alternative ways to accept the remaining balance if you do not prefer cash. Check method must be paid/processed a minimum of 2-3 days before your event.
1. Credit card balance payments will include a 3.5% processing fee that the credit card processing company charges.
2. Chase Quickpay / Zelle / Venmo, (free money transfer apps) - NO FEES
3. Check, IF you are a business or school/organization (paid before your event). - NO FEES
*Any unavoidable parking fees must be reimbursed to the artists in cash or added to prepayment.
Gratuity: Tips are always appreciated, but never expected!
Taylor Entertainment Inc will be the company represented at your event. Artists will wear black with our company’s logo. If there are any issues with this, please bring to our attention before payment.