The agreement that applies to every booking.
In paying the deposit you are agreeing that this is a Non-Refundable Deposit, even in the case of bad weather, family emergencies, or situations beyond your control.
Please understand that we are not insensitive to your circumstances but losses due to last minute cancellations have a DIRECT financial impact and on our abilities to provide reliable, quality artists for every event.
If notified 10 days prior to the event of the change, it can be used as a future credit to reschedule your event up until 2 months after the original booking date (unless otherwise agreed upon). If cancellation is less than 10 days before the scheduled event and you would like to reschedule, if rescheduling within 45 days of the date of your originally scheduled event with the same artist (upon their availability), a minimal $25-$50 rescheduling fee (depending on the length of the booking) per artist may be agreeable to transfer all of your deposit to the new date. If the new date is over 45 days in the future or we need to book new artists, a new (50% discounted) deposit would be needed to book the rescheduled event.
Your deposit is due at the time of booking — that is what reserves your artist. We do not reserve time slots without a deposit. Our invoices will expire if left unpaid to protect ourselves from double bookings, so please send in your deposit so we can secure an artist for you.
Your remaining balance must be paid and processed a minimum of 2-3 days before your event, whichever payment method you use, unless we’ve agreed otherwise with you.
*Any unavoidable parking fees must be reimbursed to the artists at the event or added to prepayment.
Helping Create Magical Memories!